"I felt I had to contact you and congratulate you on an excellent service... I have to admit I was rather sceptical about the 7/10 day delivery. But, as promised my parcel arrived today. I can't believe it's all been so quick from ordering to delivery. I can't stop talking about it. Perhaps you could enlighten people over in the UK how it's done.
Internet ordering is usually quicker, but phone or in store ordering can take weeks if not months and that's within the uk... God forbid they had to dispatch anything abroad.
My order was for two bannister brackets (couldn't get anything suitable over here) I think I should have ordered three. But I know if I need to order again it's all going to be straight forward.
Thank you and well done"
E R Collings
"I want to email you to let you know how pleased we are with the telescopic window stays we received last week. They look really good, and they seem to be well made.
It seems a bit absurd to order window stays from New Zealand, and have them sent all the way to the Netherlands. However we weren't able to find stays that we liked here in Holland - we had looked everywhere for stays that were classic, simple and made of one metal. Most stays in Holland are made of a mix of plastic and tube. Yours are so much nicer to look at.
"I had the correct transformer installed this evening. The Lumos brackets are now functioning as intended. Their effect can be described with one word... awesome.
I appreciate your thorough attention to my issue. I will not hesitate to recommend your company once other people begin noticing my unique brackets.
I would also be happy to write a great review for you if you can direct me to the area where it might possibly do your company the most good.
Again ...thank you."
Best personal regards,
Robert S. Cox